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balletLORENT Safeguarding Polcy


1. Policy Statement

This policy statement outlines balletLORENT’s commitment to safeguarding the wellbeing of everyone we work with. balletLORENT acknowledges the duty to act appropriately to any allegations, reports or suspicions of abuse and/or neglect. balletLORENT strives to excel in safeguarding attitudes, practices and procedures rather than merely meeting minimum legal standards. Therefore, we encourage meaningful involvement from our beneficiaries, staff, sub-contractors and stakeholders in our safeguarding practices.


It is important to have robust policy and procedures in place so we can all work to identify and prevent abuse and know what to do in the event of abuse and allegations of abuse.


balletLORENT’s Safeguarding Policy has been drawn up to enable balletLORENT to:

  • promote good practice and work in a way that can prevent harm, abuse and coercion occurring
  • to ensure that any allegations of abuse or suspicions of, are dealt with appropriately, in a timely manner and that the person experiencing abuse is supported


balletLORENT is fully committed to safeguarding the welfare of all children, young people and adults we work with by taking all reasonable steps to protect them from neglect, physical, sexual or emotional harm.


Safeguarding is the responsibility of everyone. It is primarily the responsibility of the Board of Directors to ensure that balletLORENT safeguarding policy and procedures are current, relevant and adhered to.


balletLORENT provides safe, positive and empowering environments for all people who engage in our projects, programmes and events.


balletLORENT’s work with children, young people and adults aims to be fun, informative and inspirational. This can only be achieved in an atmosphere of trust, dignity and respect.


balletLORENT recognises there are a variety of approaches required to ensure an effective prevention from harm strategy which includes: creating the right environment, developing practice standards, empowering people, sharing information and developing our monitoring role.


Safe recruitment and selection guidance in Safeguarding Vulnerable Groups Act 2006 (Schedule 10) sits alongside balletLORENT’s recruitment policy. The Disclosure and Barring Service (DBS), where Enhanced DBS checks are made for relevant personnel, is used to ensure safe recruitment decisions are made and to prevent unsuitable people from working with children and young people.


balletLORENT provides Safeguarding Awareness training at least every three years for all relevant personnel, and resources for regular training for our Designated and Deputy Safeguarding Officers.


balletLORENT personnel must always show respect for and understanding of the rights, safety and welfare of our beneficiaries and conduct themselves in a way that reflects this.


balletLORENT takes concerns, disclosures and suspicions seriously. Full support will be given to individuals who raise concerns and suspicions.


All balletLORENT personnel receive a copy of the Staff Handbook together with the following balletLORENT policies:


  • Equality and Diversity
  • Safeguarding
  • Appropriate and Safe Touch


balletLORENT personnel must agree to adhere to the principles and procedures contained within these policies as a condition of their employment or engagement.


2. Legal Responsibility

Legislation sets out the legal responsibilities and guidance for ensuring the safeguarding of children, young people and vulnerable adults, including:

  • Care Act 2014
  • Children Act 1989
  • Children Act 2004
  • Working Together to Safeguard Children 2026
  • Keeping children safe in education 2025
  • Safeguarding Vulnerable Groups Act 2006
  • Section 120 of the Police Act 1997
  • Revised Code of Practice for Disclosure and Barring Service Registered Persons November 2015


This policy sets out how balletLORENT’s practices and procedures comply with current legislation, and describes what our duty of care means in practice.


3. Children and Vulnerable Adult Definitions

This policy and procedures relate to the safeguarding of all children, young people and vulnerable adults working with balletLORENT.


For the purposes of this policy:

  • Children and young people refers to individuals under 18. (Children Act 2018, Children Act 2004, Working Together to Safeguard Children 2026)
  • Vulnerable adult refers to an individual over 18 who:
    • has needs for care and support (whether or not the authority is meeting any of those needs),
    • is experiencing, or is at risk of, abuse or neglect, and
    • as a result of those needs, is unable to protect himself or herself against the abuse or neglect or the risk of it. (The Care Act 2014)


4. balletLORENT’s Defined Personnel

balletLORENT Personnel: balletLORENT employs people on full and part time, permanent, fixed and temporary contracts, and offers volunteering opportunities to anyone interested in furthering our aims and objectives. We provide work placements for students of all ages and abilities, mentor aspiring dancers and artists across the country, and work with established and new collaborators. We employ the services of freelance, independent and professional artists and offer training and performance opportunities to members of the local community.


Personnel with designated safeguarding responsibilities:

  • Designated Safeguarding Officer (DSO)
  • Deputy Designated Safeguarding Officer (DDSO)


This policy applies to all of the above.


5. Policy Implementation


To implement this policy, balletLORENT will work:

  • to promote the freedom and dignity of the person who has experienced or is experiencing abuse
  • to promote the rights of all people to live free from abuse and coercion
  • to ensure the safety and wellbeing of people who do not have the capacity to decide how they want to respond to abuse that they are experiencing
  • to manage services in a way which promotes safety and prevents abuse
  • recruit personnel safely, ensuring all necessary checks are made, following robust recruitment policy
  • provide effective management for personnel through regular supervision, support and training


balletLORENT will:

  • ensure that all personnel are familiar with this policy and procedures
  • act within GDPR laws, and will usually gain permission from beneficiaries before sharing personal information with another agency unless our legal duty of care prevents us from doing so
  • make a referral to the relevant safeguarding team as appropriate
  • inform beneficiaries that where a person is in danger, a child is at risk, or a crime may have been committed then a decision may be taken to pass information to another agency without beneficiaries’ consent
  • endeavour to keep up to date with local and national developments relating to all safeguarding issues
  • ensure that the Designated Safeguarding Officer (DSO) and Deputy Designated Safeguarding Officer (DDSO) understand their responsibility to refer incidents of abuse and neglect to the relevant statutory agencies


6. Safe Recruitment / Disclosure and Barring Service (DBS) Checks 

balletLORENT is committed to safer recruitment of personnel regardless of contract type, paid or unpaid, job role etc. This may include DBS checks and ensuring references are taken up. Regular safeguard training is provided for personnel as appropriate.


balletLORENT personnel who regularly work with children and young people, or who have access to sensitive or personal information are required to hold a current clean DBS certificate. In line with DBS regulatory checking requirements, an enhanced disclosure with a barred list check is required for personnel carrying out regulated activity, and may include, but is not limited to Dance Teachers, Support Workers, Senior Staff with access to sensitive or personal information. (Section 120 of the Police Act 1997, Revised Code of Practice for Disclosure and Barring Service Registered Persons November 2015)


Contractors, Freelance Dance Teachers, Volunteers and other third parties engaged to work with children young people are required to hold a current clean DBS certificate, which must be presented prior to work commencing.


balletLORENT will work within the current legal frameworks for reporting personnel that are subject to any allegation(s) of abuse.


balletLORENT will adhere to current legislation (Data Protection Act 2018) regarding the handling of DBS related information, as outlined in our Data Protection Policy.


7. Introduction

These procedures have been designed to ensure the welfare and protection of all stakeholders accessing services provided by balletLORENT. The procedures recognise that abuse and neglect can be a difficult subject for personnel to deal with. balletLORENT is committed to the belief that the protection of adults and children from harm and abuse is everybody’s responsibility and the aim of these procedures is to ensure that all personnel act appropriately in response to any concern around abuse and allegations of abuse.


The one thing personnel must not do is NOTHING


8. Recognising the signs and symptoms of abuse

Abuse includes: 

  • physical abuse or domestic abuse: including hitting, slapping, punching, burning, misuse of medication, inappropriate restraint
  • sexual abuse: including rape, indecent assault, inappropriate touching, exposure to pornographic material
  • psychological and emotional abuse: including belittling, name calling, threats of harm, intimidation, isolation
  • modern slavery: is the recruitment, movement, harbouring or receiving of children, women or men, through the use of - force, coercion, abuse of vulnerability, deception or other means for the purpose of exploitation
  • self-neglect: behavioural condition in which, an individual, neglects to attend to their basic needs, such as personal hygiene, appropriate clothing, feeding, or tending appropriately to any medical conditions they have
  • financial or material abuse: including stealing, selling assets, fraud, misuse or misappropriation of property, possessions or benefits
  • neglect and acts of omission: including withholding the necessities of life such as medication, food or warmth, ignoring medical or physical care needs
  • discriminatory abuse: including racist, sexist, based on a person’s disability and other forms of harassment, slurs or similar treatment
  • institutional or organisational: including regimented routines and cultures, unsafe practices, lack of person-centred care or treatment


It is important to remember:

  • Abuse may be carried out deliberately or unknowingly
  • Abuse may be a single act or repeated acts
  • Abuse can be from adult to adult, child to child, adult to child or child to adult
  • People who behave abusively come from all backgrounds, all ages, all professions and all walks of life

9. Physical Contact with Adults, Children and Young People (Appropriate and Safe Touch)

balletLORENT recognises that dance and theatre are physical activities that can require touch to support learning, and physical contact among participants. Our Appropriate and Safe Touch Policy outlines key principles balletLORENT believes create thriving opportunities to learn from the best persons available in the safest possible space. Please refer to our Appropriate and Safe Touch Policy for more information.


10. The 5 R’s of Safeguarding

  1. Recognise - Signs and symptoms of abuse
  2. Respond - An allegation from a person against balletLORENT personnel, a disclosure from a person, suspicions regarding the conduct of other personnel or concerns from personnel regarding a person
  3. Report - To the Designated Safeguarding Officer (DSO) or Deputy (DDSO) as described in this policy. It is their responsibility to take further actions
  4. Record - Exactly what has happened using the words said by the person. This information should be signed, dated and kept in a secure place as agreed within our data protection policy
  5. Refer - This will be the role of the Designated Safeguarding Officer (DSO) who will make all further decisions. The only agencies that can investigate cases are the Police, the Local Authority and the NSPCC


Personnel should complete a Cause for Concern Form in all cases for recording incidents / concerns.

 

11. Designated Safeguarding Officer 

balletLORENT has an appointed individual who is responsible for dealing with all safeguarding concerns. In their absence, a deputy is available. The Designated and Deputy Safeguarding Officers within balletLORENT are:


James MacGillivray - Designated Safeguarding Officer

Work Telephone number: 0191 233 1811

Emergency Contact Number: 07812 032 404


Hannah Moreno – Deputy Designated Safeguarding Officer

Work telephone number: 0191 233 1811

Emergency contact number: 07835 937 730


12. Role and Responsibilities of the DSO and DDSO

  • To ensure that all personnel are aware of what they should do and who they should go to if they have concerns that someone may be experiencing, or has experienced abuse or neglect
  • To ensure that concerns are acted on, clearly recorded and referred to the relevant Social Care Direct team or to the allocated social worker/care manager where necessary
  • To follow up any referrals and ensure the issues have been addressed
  • To reinforce the utmost need for confidentiality and to ensure that personnel are adhering to good practice with regards to confidentiality and security. This is because it is around the time that a person starts to challenge abuse that the risks of increasing intensity of abuse are greatest
  • To ensure that personnel working directly with people who have experienced abuse, or who are experiencing abuse, are well supported and receive appropriate supervision
  • If appropriate personnel will be given support and afforded protection if necessary, under the Public Interest Disclosure Act 1998: they will be dealt with in a fair and equitable manner and they will be kept informed of any action that has been taken and its outcome


13. Definition of an allegation

An allegation is defined as where:


It is alleged that a person who works with children or adults has:


  • Behaved in a way that has harmed a person, or may have harmed them
  • Possibly committed a criminal offence against or related to the person
  • Behaved towards a child, young person or vulnerable adult in a way that indicates they are unsuitable to work with children and adults


14. Responding to people who have experienced or are experiencing abuse

balletLORENT recognises its duty to act on reports, or suspicions of abuse or neglect and that taking action in cases of abuse is never easy.


How to respond if you receive an allegation:

  • Reassure the person concerned
  • Listen to what they are saying
  • Record what you have been told/witnessed as soon as possible, in their own words using the Cause for Concern Form
  • Remain calm and do not show shock or disbelief
  • Tell them that the information will be treated seriously
  • Don’t start to investigate or ask detailed or probing questions
  • Don’t promise to keep it a secret


If you witness abuse or abuse has just taken place the priorities will be:

  • To inform the Designated Safeguarding Officer (DSO) or Deputy (DDSO)
  • To call an ambulance, if required
  • To call the police, if required
  • To preserve evidence
  • To keep yourself, personnel and beneficiaries safe
  • To record what happened in the Cause for Concern Form


All situations of abuse or alleged abuse must be raised with the Designated Safeguarding Officer (DSO) or their Deputy (DDSO) within 24 hours, in person or by submitting a completed Cause for Concern Form. Cause for Concern Forms will be added to the Safeguarding Log by the Designated Safeguarding Officer (DSO) or their Deputy (DDSO).


§5. Raising an Alert

Regarding Newcastle residents:

For advice on whether to raise an alert in Newcastle for Adults contact:

Adult Social CarePoint 

Phone: 0191 278 7878

Monday – Friday, 8am – 5pm


For advice on whether to raise an alert in Newcastle for Children contact:

Initial Response Team

Phone: 0191 277 2500

Available Monday – Friday, 8.45am – 5pm

Out of Hours: 0191 278 7878


The Designated Safeguarding Officer (DSO) or (DDSO) may take advice at any stage from Newcastle’s Adult Safeguarding Unit on 0191 211 6748 or for Children’s Safeguarding on 0191 277 2500.


Northumbria Police

In the case of an emergency call 999.

In the case of a non-emergency call 101.


Details of Safeguarding Boards in other local authority areas can be found here: https://safeguarding-guide.nhs.uk/contacts/


Where the Company is delivering activity away from its Newcastle base, local safeguarding contacts will be provided to personnel.


16. Submitting a Referral

Once the decision has been made to submit a referral the following process must be initiated and adhered to.


An Adults Referral must be submitted using the form here:

https://new.newcastle.gov.uk/adult-social-care/contact-adult-social-care/report-adult-abuse-or-safeguarding-concerns


A Children’s Referral must be submitted via the portal here:

https://newcastle-digital.oncreate.app/w/webpage/799GBHNT1?context_record_id=10719675&webpage_token=2cab9dc34a29ef17ed746de455711132a09a2ccbf87ee647aaa72b4172e5a0f9

This is a secure portal to protect peoples’ identities and confidentiality.


balletLORENT personnel submitting a referral must gather the contact details of whom the referral is made, along with the date and time. These details should be recorded in the safeguarding log.


Information on the alert progress should be provided to the individual. Personnel can signpost to other sources of help and information if felt appropriate, however, the alert process will also do this, therefore balletLORENT would prefer personnel not to signpost.


17. Managing an allegation made against a member of staff, volunteer or personnel

balletLORENT will ensure that any allegations made against a member of staff, volunteer or personnel will be dealt with swiftly, impartially and effectively.


Where an allegation is made, the following steps will be initiated:

  • The personnel involved will be asked of their account at the earliest opportunity
  • Notes of their account will be recorded by the Designated Safeguarding Officer (DSO) or Deputy (DDSO) in a private meeting
  • The interviewee cannot bring a colleague/friend as support at this stage
  • The DSO or DDSO will gather all information using the safeguarding log
  • The DSO or DDSO will ensure the interviewee has a copy of the notes recorded, this safeguarding policy and procedures and the Company’s disciplinary policies and procedures


The DSO or DDSO will then meet with the Board’s Safeguarding Lead and Senior Management to discuss and set the next steps, where disciplinary action may apply.


balletLORENT takes responsibility of safeguarding seriously whilst recognising that an allegation can be extremely upsetting for not only the individual, but the entire Company. Anyone receiving an allegation will be treated as English law states. Therefore, balletLORENT will adopt an “innocent until proven otherwise” approach.


balletLORENT aims to fully support personnel welfare throughout this stage of the process.


Where it is suspected a criminal offence may have been committed, the police will be informed. If a crime has been witnessed the police should be contacted immediately.


The safety of the individual(s) concerned is paramount. A risk assessment must be undertaken immediately to assess the level of risk to all beneficiaries posed by the alleged perpetrator. This will include whether it is safe for them to continue in their role or any other role within the Company whilst an investigation is undertaken.


The Designated Safeguarding Officer (DSO) or Deputy (DDSO) will liaise with the Board’s Safeguarding Lead, Senior Management and the Local Authority to discuss the next course of action. Senior Management will ensure balletLORENT’s disciplinary procedures are co-ordinated with any other enquiries taking place as part of the ongoing management of the allegation.


18. Record keeping and managing confidential information

All allegations/concerns will be recorded in the secure, confidential Safeguarding Log. The information should be factual and not based on opinions, record what the person tells you, what you have seen and witness details if appropriate.


The information that is recorded will be kept securely and comply with balletLORENT’s Data Protection policy.


19. Disseminating our policy and procedures

This Safeguarding Policy will be clearly communicated to all balletLORENT personnel. The Designated Safeguarding Officer and Deputy will be responsible for ensuring that this is communicated effectively.


This policy will be made available to balletLORENT’s beneficiaries and their parent/carers via our website. One hard copy will be available for parents/carers and participants to read at each session. Upon request balletLORENT will provide a copy of this policy to any enquirer.


20. Reviewing our policy and procedures

This Safeguarding Policy will be reviewed annually by the Designated / Deputy Safeguarding Officer and Senior Management. The Designated Safeguarding Officer and Deputy will ensure that all changes and updates are clearly communicated to all personnel. Beneficiaries and parents/carers will be informed of any significant changes.


balletLORENT will review any incidents during the year and take appropriate action to resolve them, adapting policies and procedures immediately if required.


21. Supplementary Documents

This policy should be read in conjunction with the following policies, which are available upon request:

  • Equality and Diversity
  • Appropriate and Safe Touch


Further supplementary documents include:

  • Safeguarding Policy Statement
  • Child Friendly Safeguard Policy
  • Flowchart of Safeguarding Procedures
  • Cause for Concern Form


Reviewed: July 2026

Review due: July 2027